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Sending emails to specific set of receivers

There is an ability we provide in the email template rules on the Add/Edit Template page, where you can select to whom the abandoned cart reminder emails will be sent to, from the provided list of receivers. This new option is named as Send Emails to and it fulfills the requirements of sending email notifications to a specific set of receivers from the Templates tab.

How does this work?

This setting is present on the Edit Email Template page under the Templates tab as shown below. There is a rule type “Send Emails to”, selecting it will get the list of receiver options like All, Customers, Registered Users, Guests, Admin, Customers & Admin, and Email addresses as shown below:

Send the Abandoned cart emails to setting

From this setting, the admin can set the option to whom the email templates should be received by selecting one of the above-listed options from the drop-down.

As the name suggests, when you select Customers or Admin, the email will be sent to Customers or the Admin respectively. When Customers & Admin is selected, then the email will be sent to both Customers and Admin whereas when you select Others then email is sent to recipients other than customers and admin like HR team, Guest users, or in that case any email addresses to whom this email should be sent. You can add multiple email addresses by selecting the Email addresses option but these should be separated by commas.

An Instance

If you want to send an email notification to Guest Users and Registered users, then you can select these values in the Send Emails to field of the email template as shown below:

Sending an email to a specific set of receivers

The above image specifies that when the Initial email template is used for sending abandoned cart reminder emails, it will be sent to the guests and registered users after the cart gets abandoned.


This post describes how a new setting Send Emails to works. This new addition helps shop owners to have control over who will receive which email templates and thus can keep a tight check on the process of sending abandoned cart reminder emails using the Abandoned Cart Pro for WooCommerce plugin.

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