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Usage Tracking

Arconix FAQ is used on more than 10000+ WordPress sites. But, we do not know who is using our plugin, for which type of business it is used.

As of Arconix FAQ v1.8.2 we’ve made it possible for store owners/developers to enable usage tracking from within the WordPress admin area. This feature sends us non-sensitive data about the size of the store, how Arconix FAQ is installed and how it is being used.

Which is valuable for us and in turn will help us to improve the plugin.

Important

The only sensitive information we store is the admin email. We do not track or store any personal or business-critical data from you or your clients and keep track of the admin email address simply to get in touch regarding important updates or major bug fixes of the plugin. Tracking data is sent automatically to our servers once you opt-in and then every one week from there on.

What exactly is tracked?

Below is the list of the data we track:

  • Site URL
  • WordPress admin email
  • Theme
  • WordPress version
  • WordPress locale
  • WordPress debug mode
  • WordPress memory limit
  • Webserver software & version
  • PHP version
  • Some PHP Settings like maximum post size, maximum input vars, if suhosin is enabled, if you have cURL, SOAP and fSock enabled
  • MySQL version
  • Total FAQ on store
  • Which Group is added in FAQ
  • Plugin version

This is all done in the name of making Arconix FAQ better. By seeing how our customers are using the plugin and what their setup looks like we are able to draw the kind of conclusions that lead to helpful features, better documentation, and more good things.

Opt-in and get a coupon

We send everyone willing to opt-in for the greater good a coupon of 20% off on the next purchase for any of our plugins or bundles.

How to opt-out

We have given a setting Reset usage tracking. You can find this setting beside the Deactivate link on the plugins page.

Thanks for reading this

The fact that you are reading this post means you had at the very least an active interest in helping make Arconix FAQ more awesome and for that we thank you. If for some reason this user tracking isn’t for you, we understand and we say good luck. 😄

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