The Manual Reminders feature allows admins to manually configure and send reminder emails to customers regarding their deliveries. Unlike automatic reminders, this process involves manually selecting the orders and customizing the message content.

Let us see how this works. Firstly, go to Order Delivery Date -> Reminders -> Manual Reminder page and you will see Manual Reminders section as shown below:

Here you can send reminders to specific Order IDs by selecting them from the dropdown as shown above. So let’s select Order Id #2235. You can also select multiple order IDs in the Order Ids field.

Now add the Subject for this email reminder.  For example, you can use Delivery Reminder as shown below:

Then you can compose the message content for the reminder. You can use dynamic tags within the message that will be replaced with relevant order and delivery details for each customer.

Once that is done, click on Save Draft button to save it as a draft and send the email later or click on Send Reminder button to send the reminder email immediately.

The reminder email sent to the customer, that looks like this:

When you click on View Order link, you will be redirected to Order Details section under My Account page where you can check all your order details.

Conclusion

The Manual Reminders feature provides flexibility for admins to manually select orders, customize emails, and send delivery reminders to customers. This setup is particularly useful for sending personalized reminders or when specific messaging is needed for particular orders.