We so far have discussed about how the process of selecting specified order delivery date and time during the checkout phase is made easy using Order Delivery Date Pro for WooCommerce plugin. But what if you require to change these selected delivery details of WooCommerce orders due to any reason? Is there a provision to fulfill this requirement using our plugin? The answer is YES and today we shall focus on how admin and customers both can edit the specified order delivery details whenever required.
How this works?
Let us understand how our Order Delivery Date Pro plugin allows admin and customers to edit their order delivery date and time details to accommodate their requirements. For this we will divide the section into 2 parts as below:
1. How Admin can change?
If admin wants to make changes to the order delivery details, he needs to go to WooCommerce -> Orders -> Edit Orders as shown below:
Edit Orders page
When you land on this page all the orders will be shown with all its details. Click on the Edit option and you will be taken to that particular order’s page. Let us take the first order for an instance, so after clicking on edit option of the first order you will land on the below page:
Details page of the selected order for editing
On this page, you can view detailed information of the order. The selected delivery date for the above order is 2nd September 2017 as shown in above image. Scroll down to the Edit section on the same page as shown below:
Edit section on Orders page
Here you can change the delivery date by selecting the required date from calendar and click on Update button. This change will be reflected on the main Orders page as shown below:
Change reflected on Orders page
This shows the delivery date of the 1st order which changed from 2nd September to 16th September 2017. Similarly when you go to the checkout page, the delivery details will be changed to the new one.
Moving further, there are 2 options on the Edit section of Edit Orders page as shown in below image:
Two options for Update in Edit section
When you click on the Update button, all the delivery details are changed as described above but when you click on Update and Notify Customer button, the delivery details will be changed as well as an email will be sent to customer notifying him about the change.
2. How Customer can change?
Customers can make changes to the delivery details from My Account Page. For this to work, settings have to be enabled under Additional Settings in Order Delivery Date Pro plugin. You need to enable both the settings of Allow Customers to edit Delivery Date & Time option as shown below:
Enabling setting for customers to edit delivery details
Once you enable the settings, go to My Accounts Page -> Orders-> View page where you can edit Delivery Date and Time.
Because you have enabled the settings in the plugin, Delivery Date and Time field will be added on the My Accounts page -> Orders -> View details page. Here you need to click on the Edit option next to Delivery Date field as shown below to change the specified delivery date.
Edit Delivery Date and Time
When you click on Edit link, the calendar will show up and you can change the delivery date as shown below:
Changing the delivery date on calendar
Similarly you can change the time slot of the order as well.
Changing the time slot for the order delivery
Once the delivery date and time slots are changed, a confirmation message for the change will appear as successful.
Confirmation message after making the change
The changed delivery date and time slot will appear once the page reloads and the changed details will be shown as below:
Delivery date and time settings changed
So as you can see, Order Delivery Date Pro for WooCommerce plugin provides ample of options for making your complete order delivery journey easy and fruitful along with customer satisfaction. Which other plugin serves as the best solution in the market to curb all your order delivery hassles?