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Home FAQ for Deposits for WooCommerce

Frequently Asked Questions

Deposits for WooCommerce

I just purchased the plugin but I am unable to find the License key. Where can I find one?

You can find your license key in an email sent to the email account that you used while purchasing. If you don't find an email in your Inbox folder, please check your spam folder. Alternately, you can login & go to your Purchase History page for downloading the latest version of your plugins as well as viewing the license key for your plugins.

Can we provide an option to force a deposit amount only & not pay in full?

Yes, you can force the users to only pay the deposit amount. They won't get an option to pay in full.

What type of deposits are available?

You can collect deposits based on a fixed amount, a percentage of the product price, or create different payment plans.

Is Deposits for WooCommerce plugin compatible with Booking & Appointment plugin for WooCommerce?

Yes, Deposits for WooCommerce plugin is compatible with Booking & Appointment plugin as wel las WooCommerce Bookings plugin.

Is it possible to charge deposit on the whole order instead of per product?

Yes, you can enable checkout based deposits to apply deposit on the whole order total and the deposit options will be displayed on the checkout page.

Are the invoices automatically sent for the remaining balance?

If the deposit type is payment plans, then the invoices will be sent automatically on the scheduled dates. For fixed/percentage type deposits, the invoices will have to sent manually.

Can we set a date for the remaining balance payment?

The scheduled dates for Payment plans will be calculated based on the plan steps. It's not possible currently to set a date for fixed/percentage type deposit.

Which plugins are compatible with Deposits for WooCommerce?

Deposits for WooCommerce plugin is compatible with: WooCommerce Composite Products, WooCommerce Product Bundles, WooCommerce Product Add-ons, Gravity Forms, WooCommerce Extra Product options

Can I automatically charge customers when a scheduled payment is due?

Automatic recurring payments are not supported yet. Although we will include them in the future update.

Does the plugin work with virtual/downloadable products?

Yes! Virtual products will not become available until an order is marked as Completed.

Is it possible to disable "Cash on Delivery" option on checkout with Deposits for WooCommerce?

Yes, you can disable certain payment gateways if there is a deposit based product in the cart.

Is it possible to force full payments for a product X days before a booking date?

Yes. You can create payment plans such that the customer will have to pay full amount if the booking date is within X days as set in the payment plan.

How much does it cost to renew my license?

You can renew your license at the same price at which the plugin was purchased for.

Will my plugins quit working if my license expires?

No way. If your license expires, your plugins will still work just fine unless something changes with the WordPress core itself. You just won’t have access to download the plugins, won’t receive product updates and won’t be able to access the incredible product support that we offer.

Does your plugin comply to the GDPR guidelines?

We have made every effort to make our plugin compliant to the GDPR guidelines. As a part of compliance we do not capture any data of end users and customers without consent.

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