Plugin Version: 1.1
Release Date: April 24 2013
Start recovering over 30% of your lost sales now!
This easy-to-use plugin gives store owners the ability to recover sales that are lost to abandoned shopping carts by logged-in customers. Abandoned Cart works in the background, sending email notifications to your customers, reminding them about their abandoned orders. The plugin offers incentives to return and complete their checkout with discounts and coupons.
|Frontend demo: Add an item to cart and check the Admin after 2 minutes to see your abandoned order. Email sending will not work in demo.|
On average, nearly 70% of all online shopping carts are abandoned (according to comScore). That's huge money being lost. Recovering and closing the sales on abandoned orders is critical to increasing your bottom line. (Infographic)
The Abandoned Cart plugin allows you to recover orders that were just a step away from closing. It enables you to create automatic & well-timed email reminders to be sent to your customers who have added your products to their cart, but did not complete the order. As a result, with this plugin you will start recovering at least 30% or more of your lost sales. Why let this 30% revenue go unclaimed?
The Abandoned Cart plugin allows you to personalize every email that is sent out by using custom variables like Customer Name, Cart Information, Cart abandoned date, Coupon codes, Checkout page link, Cart page link & many more.
The Abandoned Cart plugin also enables the admin to keep a track of the emails sent to the customers and giving the Admin different statistics about the emails sent like number of emails opened, number of links clicked from email etc.
Abandoned Cart plugin enables Customers to:
- Recover their abandoned carts in a single click
- Automatically logs in registered customers
Abandoned Cart plugin enables Admin to:
- Identify the Abandoned Orders information, including the products that were abandoned
- Create unlimited email templates to be sent at intervals that you set
- Add custom variables like Customer Name, Product Information, Coupons, etc. in the email template
- Embed Woocommerce coupons in the emails being sent to customers
- Copy HTML from anywhere & create templates using the powerful Rich Text Editor
- Track whether expired coupons are causing cart abandonment
- You are notified by email when an order is recovered
- Track abandoned orders value v/s recovered orders value
- Track emails sent, emails opened, links clicked for each template/email
- Automatically stops email notifications when a customer makes a purchase or uses the cart recovery link
- Put your cart follow-up process on automation & recover lost orders
- YOU MAKE MORE SALES!
Why would a customer abandon their shopping cart?
- Price higher than expected after shipping/taxes
- Shopper decides to wait and look for a better deal
- Lack of trust / confidence
- Confusion during the checkout process
- Credit card denied at checkout
- Urgent matter causes shopper to leave
- Woocommerce 2.0, 1.6, 1.5 ready
Simply activate the plugin & enter the settings as per your specifications and requirements. Once this is done, the plugin will start storing abandoned carts & sending email notifications to your customers about it.
Email Sending Setup
Abandoned Cart Plugin relies on a function called WP-Cron, and this function only runs when there is a page requested. So, if there are no visits to your website, then the scheduled jobs are not run.
In a perfect world, scheduling perfectly timed events to run at specified intervals is what should occur, but WP-Cron is not the same as the Unix cron scheduler. The key distinction lies in how it is run; unlike a background process, WP-Cron kicks in every time a visitor opens your WordPress-powered site. As such, it will remain imprecise in terms of timing the sending of your abandoned email notifications.
For the Abandoned Cart Plugin, this can cause a “problem” for you. If you have a schedule of emails to be sent, and no visits are made to your website, the queue will not be processed, and no abandoned cart notification emails will be sent. But, there are solutions.
This is the best set of instructions for fixing this, and making it more "perfectly timed."
Create Cron Jobs
Alternatively, you could try: WP-Cron Control
You need to schedule the following script present in the plugin folder so emails are sent out: "woocommerce-abandon-cart-pro/cron/send_email.php"
- Can the plugin track carts abandoned by guest users?
Currently there is no provision for tracking guest carts. This is planned in a future release.
- Why are abandoned cart notification emails not getting sent?
Please ensure you have followed the instructions in "Email Sending Setup" right above this FAQ. Additionally, please verify that you have selected "Enable abandoned cart notifications" option in Settings. With this option turned off, the abandoned carts are recorded, but emails are not sent.
- Compatibility with Woocommerce 2.0 - DONE
You can request support from the Contact page.