How to Refund Multiple Orders (via Bulk Actions) in WooCommerce (Compatible with HPOS Order Tables)?

In WooCommerce, the default refund status available on the edit order page works well for changing a single order to refund status. But you might also be required to change the status of multiple orders to refund status. Currently, the bulk actions dropdown on the WooCommerce > Orders page which provides several bulk actions but doesn’t include actions, such as changing multiple orders to the “Refunded” status.

In this post, we will see how to change multiple orders to refund status via the Bulk actions dropdown.

Solution: How to Refund Multiple Orders (via Bulk Actions) in WooCommerce

The code snippet will add an option named “Change status to Refunded” to the bulk actions dropdown on the WooCommerce Orders page. This option allows administrators to refund multiple orders simultaneously.

// Updating label in admin order list bulk actions dropdown
function ts_update_custom_dropdown_bulk_actions_shop_order( $actions ) {

// Add default WooCommerce 'mark_refunded' action
$actions['mark_refunded'] = __( 'Change status to Refunded', 'woocommerce' );

return $actions;
}
add_action('bulk_actions-edit-shop_order', 'ts_update_custom_dropdown_bulk_actions_shop_order');
add_filter( 'bulk_actions-woocommerce_page_wc-orders', 'ts_update_custom_dropdown_bulk_actions_shop_order', 20, 1 );
add_filter( 'handle_bulk_actions-woocommerce_page_wc-orders', 'ts_update_custom_dropdown_bulk_actions_shop_order', 20, 1 );

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Output

By adding the “Change status to Refunded” option to the bulk actions dropdown, admins can quickly mark multiple orders for refunds all at once, making it easier to handle refunds without doing each one separately.

When the refund action is applied to multiple orders, the code also triggers the default “Refunded” process that happens on the edit orders page and adjusts the total costs accordingly.

The above code to change multiple orders to refund status is also compatible with HPOS Order Tables.

Solution: Automatically Refund Multiple WooCommerce Orders when Using PayPal Payment Gateway

Most WordPress site owners prefer to use the most popular payment gateways like PayPal to streamline transactions into their woocommerce site. When such payment options are set up on your site then you might need customizations to automate tasks, such as refunding bulk orders.

For instance, if you need to refund multiple orders paid via PayPal, doing it manually from the WooCommerce edit order page is a daunting task. So in this WooCommerce customization, we will provide a solution that will automate the refund for multiple orders in PayPal transactions. Also, the provided code snippet ensures that it works in both WordPress posts table and HPOS orders Tables.

use function WooCommerce\PayPalCommerce\Api\ppcp_refund_order;

// Updating label in admin order list bulk actions dropdown
function ts_update_custom_dropdown_bulk_actions_shop_order( $actions ) {
    // Add default WooCommerce 'mark_refunded' action
    $actions['mark_refunded'] = __( 'Change status to Refunded', 'woocommerce' );
    return $actions;
}
add_action('bulk_actions-edit-shop_order', 'ts_update_custom_dropdown_bulk_actions_shop_order');
add_filter( 'bulk_actions-woocommerce_page_wc-orders', 'ts_update_custom_dropdown_bulk_actions_shop_order', 20, 1 );

// Handling the custom bulk action
function ts_handle_custom_bulk_actions_shop_order( $redirect_to, $doaction, $order_ids ) {
    if ( $doaction === 'mark_refunded' && ! empty( $order_ids ) ) {
        foreach ( $order_ids as $order_id ) {
            $order = wc_get_order( $order_id );
            if ( $order && $order->get_status() !== 'refunded' ) {
                // Update the order status to "refunded"
                $order->update_status( 'refunded' );
            }
        }
    }
    return $redirect_to;
}
add_filter( 'handle_bulk_actions-edit-shop_order', 'ts_handle_custom_bulk_actions_shop_order', 20, 3 );

// Hook to handle automatic refunds when status changes to "refunded"
add_action( 'woocommerce_order_status_changed', 'ts_auto_refund_on_status_change', 10, 4 );

function ts_auto_refund_on_status_change( $order_id, $old_status, $new_status, $order ) {
    if ( $new_status === 'refunded' ) {
        if ( $order->get_payment_method() === 'ppcp-gateway' ) {
            $refund_amount = $order->get_total();
            $refund_response = ppcp_refund_order( $order, $refund_amount );
           
        }
    }
}

Output

Let’s consider that you need to refund some bulk  WooCommerce orders paid via the PayPal payment gateway. The below image shows a list of orders currently in ‘Processing’ status, indicating they’ve been completed using real payment methods like PayPal.

At this point, when an order is completed in WooCommerce, the payment transaction status of these orders in the PayPal test store will be in ‘completed’ status.

Let’s change the status of the WooCommerce orders to ‘refunded’ status using the bulk action ‘Change status to Refunded’ option in WooCommerce > Orders page.

Once the status is set to ‘refunded’ on the WooCommerce orders page, the refund process will automatically be initiated and applies a full refund in the PayPal’s transaction activity.

Here is the detailed walk-through of the video of how to handle bulk refunds in WooCommerce.

Interested in exploring another useful feature that most admins prefer? You can filter WooCommerce orders by multiple statuses, which could be a game-changer for managing your daily tasks!