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How does Minimum Delivery time work with Same day & Next day cutoff settings

Since version 9.14 of Order Delivery Date, the minimum delivery time can be configured together with the same day & next day cutoff settings. Until now they were applied independently on the checkout page.

Introduction:

Minimum delivery time is set by the store owners when they need some time to prepare for the order before delivery. So, when a customer visits the checkout page, the first available date will be the current time + minimum delivery time.

Same day cutoff is set by the store owners when they want to take the orders for the same day until a certain time on that day. For example, if the same day cut-off is set to 4 PM, then the customers can choose the same day until 4 PM only. After 4 PM the date will be disabled in the calendar.

Next day cutoff is set by store owners when they want to take orders for the next day until a certain time on the current day. For example, if the next day cutoff is set to 8 PM, then the customers can choose the next day until 8 PM today. After 8 PM the next day will be disabled.

Minimum Delivery time with same day cutoff:

When the minimum delivery time is set with the same day cutoff, the current day will be enabled until the current time + minimum delivery time is less than the same day cut-off time.

For Example:
Minimum delivery time: 5 hours
Same day cutoff time: 4 PM

If a customer comes at 10 AM on the site, the same day will be enabled because the 10 AM + 5 hours will be 3 PM and that is less than the cut off time (4 PM). If a customer comes at 12 PM, then the same day will be disabled because the calculation exceeds the cut off time.

In case of time slots, the first available time slot will be current time + minimum delivery time ( and should be less than cut off time ). If all the time slots are greater than current time + minimum delivery time then the date will be disabled as no time slots will be available for that date.

Minimum Delivery time with Next day cutoff:

When the minimum delivery time is set with the next day cutoff time, the next day will be enabled until the current time + minimum delivery time is less than the day after tomorrow midnight and the current time is less than the next day cut-off time.

For example:
Minimum delivery time: 20 hours
Same day cutoff time: 6 PM

If a customer comes on the site at 10 AM today, then the next day will be enabled because 10 AM + 20 hours will be 6 AM of the next day (which is less than the day after tomorrow midnight ) and the current time is less than the cut off time. If the current time is more than 6 PM, then the next day will be disabled.

In case of time slots, the first available time slot will be current time + minimum delivery time i.e after 6 AM of the next day in the above example. If there are no time slots after 6 AM of the next day, then the next day will be disabled.

With Custom Settings:

The minimum delivery time with the same day & next day cut-off will work the same way in the custom settings as explained above.

Custom settings in combination:

When products of 2 categories (or shipping classes) are added to cart and both these categories (or shipping classes) have different custom settings, then common settings between them will be applied with the highest minimum delivery time and highest same day/next day cutoff.

Browse more in: Documentation, Order Delivery Date

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Ryan
Guest

We have paid for this plugin and want next day disabled. However, we have the hours at 1700 to not allow next day delivery. However, at midnight, they can place same day… How Can we resolve this?

Nico
Guest

A problem occurs when you have days you don’t deliver on – they get ignored by the times. For example. We don’t deliver on Saturday on Sunday but can do a full set of deliveries on Monday. Our Next Day cut off time of 3pm works well during the week and allows our staff to prepare for the next day without more orders coming in but on a Friday at 3pm it cuts off Monday and stops customers selecting that day because it is treated as the next day when it isn’t. I don’t know how to avoid this except… Read more »

Chetna Bhutka
Member
Chetna Bhutka

Hi Nico,

For this, I will recommend you enable ‘Enable Business days based calculation’ setting and enter all the weekdays in the Business Days section present under Order Delivery Date > Settings > General Settings > Date Settings link. Sharing with you the screenshot for your convenience: https://prnt.sc/s7g6g9

So, the next day cut off time will work based on business days and Monday will be available until 3:00 PM on Sunday.

Note: The name of Business Days has been changed from Shipping Days in the plugin version 9.15.

: Chetna

Nico
Guest

Brilliant, that fixed it. Thanks

Ifeoma
Guest

i have fixed pending issue i need aid with in my comment

Ifeoma
Guest

Please this is really urgent and I am getting quite worried. I was using the free version of this plugin and recently decided to purchase the PRO. I am trying to make certain products on my website available for delivery after two days and some products available for delivery the next day. I am using the custom delivery settings but it doesn’t even seem to be working at all and its the major reason i purchased this plugin.

Could you pls guide me on this or reply on tips to make this possible I am worried. Thanks

Chetna Bhutka
Member
Chetna Bhutka

Hi Ifeoma,

I have created the ticket on our support tool for your query where I have provided the solution and asked some queries. You should receive an email from support@tychesoftwares.freshdesk.com email address. Can you please check the INBOX or SPAM folder of your email address and get back to us?

: Chetna

Ifeoma
Guest

Thank you Chetna for your prompt reply and solution, I saw your emails and applied your solution. It worked.

Barb
Guest
Barb

I have this same issue. Some products available after 3 days, some after 5 days, some available on a specific day of the week following the order if placed by a certain day the week prior. That last one is complicated and not as urgent. If you could provide a solution for me, I would be very grateful.
Thanks,
Barb

Chetna Bhutka
Member
Chetna Bhutka

Hi Barb, Since you are delivering the different products with different minimum delivery times, you can simply assign the categories to the products, and then you can create custom delivery settings based on product categories. Let me share with you documentation link for your convenience: https://www.tychesoftwares.com/docs/docs/order-delivery-date-pro-for-woocommerce/custom-delivery-settings/custom-delivery-settings-for-defaults-woocommerce-product-categories/ For 3 days of preparation time, you would need to set Minimum Delivery Time to 72 hours. So, if the customers come to the site on Monday then the first available delivery date will be Thursday. For 5 days, you will have to set Minimum Delivery Time to 120 hours. So, the customer will… Read more »

Barb
Guest
Barb

Thank you. That looks very straightforward.

Emmy
Guest

Hi, I have the Pro version set up on the websote below. How can I achieve the below delivery settings. At the moment I have Set up Minimum Delivery Time as 48hours. And Added Mon, Tues,Wed,Thurs, Friday, & Sat under Business days. They dont deliver Sat or Sun. I have not set up the cut off time yet. How can I set up diferent cut off times for different days of the week? Minimum Delivery time (in hours): is 48hours Order by 2pm Saturday for Monday delivery Order by 3pm Sunday for Tuesday delivery Order by 3pm Monday for Wednesday… Read more »

Chetna Bhutka
Member
Chetna Bhutka

Hi Emmy,

We have created the ticket on our ticketing system and replied to you there. Please check the INBOX or SPAM folder of your email address and get back to us if you have any further questions. You should have received an email from support@tychesoftwares.freshdesk.com email address.

: Chetna

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