We have covered all the tabs of Abandon Cart Pro plugin and detailed the information in various posts earlier. Now we will look into the updates that were added to enhance the performance of different functionalities within the plugin. This update will help you to understand the different options of removing abandoned carts using Abandon Cart Pro for WooCommerce plugin.
Key purpose of this Update
The main functionality of the updatated version 4.3 is to delete the unwanted abandoned carts from the list so that no abandoned cart email reminders are sent automatically. This helps to maintain the abandoned cart list with all relevant entries and hence help to get straight hands on details that are required for evaluating the outcome.
The update includes 3 segments to it as follows:
- Trash – Send the item to trash for deleting it. (Temporary deletion)
- Restore – Get the item back to the list from trash. (Will only be activated if item is sent to trash)
- Delete Permanently – The item in trash will be deleted permanently and cannot be restored in future.
Out of these, Trash and Restore update is visible and have an effect on following tabs of the plugin:
Email Templates Tab
When the trash functionality is used under the Sent Emails Tab, the areas that get affected are columns “Number of Emails Sent” & ” Percent Recovery”. The change in values for these 2 columns will be reflected under this tab.
Dashboard – Campaign Stats
When trash functionality is used, the campaign stats that appears on the bottom of the dashboard has a change in their values. The % of Open Rate, Click Rate and Recovery Rate changes depending on the email templates used for sending the reminder emails.
Sent Emails Tab
If we move the items to trash from Sent Emails Tab then it will have an effect on the Emails Templates tab columns ‘Number of Emails Sent’ & ‘Percent Recovery’.
Product Reports Tab
If an abandoned order is moved from Abandoned Orders Tab to Trash then it will affect ‘Number of Times Abandoned’ column under Product Report’s Tab. Whereas, when you move an item to trash from the Recovered Orders Tab then it will affect the “Number of Times Recovered” column under Product Report’s Tab. This implies that this tab gets affected with changes when items are moved to trash from both instances.
Now lets look into each functionality in detail with an example:
Trash will be visible under the Abandoned Order Tab, only after cart gets abandoned as shown below:
As you can see above, as you mouseover the email address you will see the different options alongwith Trash.
Similarly, this is seen under Sent Emails Tab as shown below:
Once the cart gets abandoned, reminder email gets sent to the customer. This is when the item appears under this tab and has the option to move it to Trash as well.
Once the order gets recovered, the result is shown under the Recovered Order Tab as shown below:
This shows that the option for moving this recovered cart to Trash is available on mouseover below the customer name.
Once you click on Trash under all of the above 3 tabs, that particular item is removed from the list and is sent to Trash. Let’s look at the above 3 scenarios again by clicking on the Trash link.
Effect on Abandoned Order tab
The 1st entry of 1st December has been moved to Trash and hence the item is removed from the list as shown above. This gets reflected on the Product Report Tab under the ‘Number of Times Abandoned’ column as shown below:
22 items under ‘Number of Times Abandoned’ column.
1st item moved to Trash
No. of Items change from 22 to 21 under ‘Number of Times Abandoned’ column
Thus this shows what changes happen within the Abandoned Orders Tab and how it affects the Product Report Tab.
Effect on Recovered Order tab
Since there was only one recovered order in the previous example, after clicking on Trash, that item is removed from the list and sent to Trash. Hence no record is found in the above example.
But there is a change seen under the Product Report tab after performing this action.
The above image shows ‘Number of Times Abandoned’ and ‘Number of Times Recovered’ columns with values 21 and 3 respectively. Now when we move the item from Recovered Order Tab to trash, then these values under both columns will change as below:
1 item moved from Recovered Orders to Trash
As you can see in the above image, the values have changed for both columns with 20 and 2 respectively after performing the Trash functionality. So changes to one tab has a relevant effect on the other tab which helps in maintaining the same records throughout.
Effect on Sent Emails tab
Similarly, as there was only one item in the sent email’s list, upon clicking the Trash link that item is moved to Trash and gets removed from the list leaving ‘No items found’ message as shown above.
Restore & Delete Permanently functionality
When you move the items to Trash, you can also restore these items back to the list by clicking on the Trash link which shows the number of items in the Trash as well. Let’s look into this area for all 3 tabs which show there in 1 item in Trash:
Abandoned Order Tab
Sent Emails Tab
Recovered Order Tab
The above images show there is one item in Trash which can be restored by clicking on the Trash link and then the Restore link below the customer name as shown below:
Abandoned Order Tab
Sent Email Tab
Please Note: There is no option like ‘Delete Permanently’ for trash items under Sent Emails Tab. You can only restore those items as shown in the above image.
Recovered Order Tab
Once you have the option for restoring the item or deleting it permanently, you can perform any action as per the requirements. If you feel that this item no longer will give me any stats and can be deleted forever, then you click on Delete Permanently option otherwise click Restore to get that item back into the list.
The actions that you perform has a direct effect on the Dashboard. When you had 1 order abandoned the display was as below:
After you moved it to Trash, the results changed as below:
Hence this updated version 4.3 has functionality that has effects on many other areas within the plugin that helps you keep your data up-to-date. All you need to do is have a glance at it and you can understand the statistics very easily.
You have a provision to perform bulk action while using Trash and Restore from the dropdown as shown below. This is available under all 3 tabs as well and same action needs to be performed for the same:
You need to select the number of items you want to perform the action on from the list. Once you have ticked all the checkboxes for the respective items, you simply click on Bulk Action and from the dropdown select ‘Move to Trash’ option and click on “Apply” button. This removes all selected items from the list and sends it to Trash in one click.
This update which helps to delete unwanted entries makes the task for the merchant very easy and convenient to simply eradicate the irrelevant stuff from the list. This, in turn, will help you to keep data up-to-date automatically. It’s a great move towards enhancing the experience and increase the use of Abandon Cart Pro for WooCommerce plugin.
So come lets check the new update now!!!