Navigate to WordPress Dashboard > Abandoned and Recovered Carts Summary widget
Check the tabs on the left corner of this page, which will showcase the ‘Abandoned and Recovered Carts Summary’ widget as shown below:
There are 2 main sections of this widget, namely:
- Abandoned and Recovered Carts Summary of Today, Current, Last Month & Totals
- Top Abandoned & Recovered Product
Abandoned and Recovered Cart Summary of Today
This area will show the stats of all abandoned carts which got captured today (present-day) and all the carts that were recovered today using this plugin. It also provides a ratio called the Conversion Ratio which is calculated bearing in mind the total carts abandoned versus total carts recovered the same day.
As you can see from the image above, there was 1 cart abandoned today but that cart was not yet recovered today, hence the conversion ratio shows 0%.
Once the customer completes his transaction today, the recovered carts stats will change to 1 and the conversion ratio to 100% because 1 cart that was abandoned today got recovered today itself.
Abandoned and Recovered Cart Summary of Current Month
This tab shows all the stats for the entire current month to date. Hence it will display the total abandoned and recovered carts for the month and its conversion ratio for that month.
As you can see from the image above, there were 2 carts abandoned this month, out of which 1 cart was recovered, which makes the conversion ratio 50%, as shown.
Abandoned and Recovered Cart Summary of Last Month
This area will display stats from last month that include the number of carts abandoned and those that were recovered.
The idea behind keeping stats of the current month and last month separately is to understand the progress of the business by each month’s comparison.
The above image shows there were 5 carts abandoned in the last month and only 1 was recovered, hence the conversion rate was too low which is 20%.
Now, from the conversion rate of last month and current month, you can identify the hike in the performance of business using this plugin, as the number of abandoned carts reduced to 1 from 5 carts in the last month.
Also, the recovery of the cart also took place in the current month, making the conversion ratio 100%, which is a huge progress from the business perspective.
Totals
This is a crucial area that showcases the overall performance of the plugin. It counts all the abandoned and recovered carts from the time this plugin was installed till date.
It can keep a record of as many months and years of data as required which can help you to understand the overall statistics.
The above image shows that so far, there are a total of 28 carts that been abandoned, and out of those, only 4 carts were recovered; therefore, the Total Conversion Ratio sits at 14.29% only.
Top Abandoned Product & Recovered Product
The Abandoned Cart Pro dashboard displays your:
- Top Abandoned Product
- Top Recovered Product
To see product details:
- Click the product name to go to its page
- Make any changes if needed
Like the above example, if you click on Bags, you will be redirected to Bag’s product page.
You can also click “View All” to see full lists of abandoned and recovered products.
Details of each product will be displayed on the View All product page as shown below:
Apart from these records which are displayed, dashboard allows you to customize widget positions and visibility.
For instance, in the first image of this post, where you get a glance at the entire Dashboard page, the title of each widget is shown. You can click on this title and move the widget from top to bottom or sideways anywhere as required.
When you click on the down arrow key on the widget’s title, it will open up to display its details, and when you click on the up arrow key, it will close the widget to hide the contents. This can be visible in the images below:
The widget contents are hidden
The widget contents are displayed
There is Screen Options in the top right. You can Check/uncheck boxes to show/hide specific widgets.
The above image will be displayed when you click the Screen Options tab. If you deselect any of the checkboxes, that widget block will be removed from the page display.
Thus, the Abandoned & Recovered Carts Summary widget not only displays the records and data of abandoned shopping carts but also provides you an overview of the most essential stats, the recovery summary.
In Summary
The Abandoned & Recovered Carts Summary widget provides an overview of your key stats. This allows you to:
- See your top abandoned and recovered products.
- View total carts abandoned and recovered.
- Customize widgets to focus on important data.
With these insights in one dashboard view, you can:
- Identify issues causing abandonment.
- Spot recovered cart trends.
- Make informed decisions to boost revenue.
Lastly, the widget gives you an at-a-glance business overview. So use these insights wisely to reduce cart abandonment and recover more sales. Also, make sure to keep the dashboard customized to your needs for effective cart tracking.